»Purchase Problems

Hey Guys,

I recently purchased a rank upgrade from donator to vip along with 1 titan key and got them within minutes flawlessly. After using my titan key I went and got another, but this one was taking a while to get to me. After waiting a surplus of 30 minutes I went straight to file a support ticket and have now been waiting for a response for 3 days. I know you guys are busy, but please look into it. I also have the paypal receipts and any other info ready so please help.

Thanks, IcyFileX

 

Hello IcyFileX

Sorry to hear about your experience but while waiting for a response to your ticket, you may just want to be sure of the following:

1) Given that you received the items previously, could it be that in your 2nd round you bought the Titan Key to the wrong account? (Check IGN)

2) You mentioned you have the necessary information ready (paypal receipts etc), were they included in your support ticket?

If you had been meticulous in the purchase and the filing of support ticket, then you would either have to continue the wait or find aXed on TeamSpeak 3. All the best

 

I feel @FrozenFever has answered your question
-Requesting Lock

 

I thought that I had put the wrong IGN at first to I went and check, but it was correct also I have not added the paypal receipts to my support ticket, but have added it on here just in-case aXed views this. I will also add this to my support ticket. Thanks for your input @FrozenFever and hopefully I will get my problems fixed

Thanks, IcyFileX

 

Please Wait for the response if not msg aXed on TeamSpeak
He is not active on forums because he is busy in skyservers problem
http://www.guildcraft.org/threads/forum-rules.27/
aXed Mentioned to have patience with donation problems
Thanks for having patience
-Requesting Lock- Problem is Solved

 

-Locked