»Forgotten Password *Won't let me post a ticket*

I forgot my password to enter the server and I tried making a ticket. When I typed in all the boxes (except for the donation and additional information boxes) and tried to post it, it kept saying "The following error occurred: Please enter a valid message". Please help!

 

Are you sure you typed something in the box where you need to explain your issue?
If so, please post the screenshots here so the staff can further help.

 

Hiya,
Seems as you didn't add a message, you need to enter a message after "Additional information" section.
Here's a screen if you don't understand
https://gyazo.com/445b4a4903536114a67f2065e895bb53

Hope that helps, send me a message if you're still having trouble.
Thread closed //