»Support Ticket Help

Ive submitted a ticket regarding on the booster that i bought but i didnt recieve, so my question is how many days/weeks/months/years/decades should I wait? I have limited time playing now because school is coming, I submitted my ticket yesterday. I asked this so I know if I have been scammed or not :3

 

maybe not months but be patient when axed read your support ticket

 

Hello Kayaba_Akihiko,
As your issue is a ‘store related issue’ - only aXed can deal with your ticket. Please be patient as he has to check several records and databases and will try to respond to you whenever he is able to.

TIP: Do not bump up your support ticket - they are dealt with OLDEST FIRST so bumping up the ticket will equal it as 'new' and you'll be waiting a longer duration for a response.


If you require anymore assistance or if you have any questions or queries, feel free to message me on Forums or on the GuildCraft Discord here.


~ xeph xo