»Faction Commands not shown

I've noticed that there are a handful of commands not shown under /f help*. Things like /f owner, /f map, /f warp). This isn't really limited to /f commands however. /help doesn't even work? Anything that can be done about this would be appreciated, I'm not sure how other people are playing the game without these commands.. Maybe people who play A LOT of factions already knew these commands and didn't need to use /f help to see them (kinda like me except I haven't played minecraft/factions in 4 years and it took me typing in random commands to see I had them.

 

I know and you're right bcz there are new members loggin in the server