»Not receiving donate coins or $ in skygrid

I had not received the rank for 3 months until today when Steyn gave it to me in under a second, however, yes I do have the rank but I didn't receive the $75000 or the 75 donate coins. Please may I have a quick and speedy reply as I am leaving to go on holiday in a couple of days and would not like it to take another 3 months to get this bit sorted.
Thanks

 

You should make a thread here; http://www.guildcraft.org/support-tickets/open
This way you will get an answer sooner.

~ itszombie3x

 

I tried yesterday but every time I press submit, it says that the date is invalid when it is not. The date is correct and in the format of the example.

I will try again though.
Thanks for the reply.

______________________________________________________________________

Don't worry seems to be working now
Thanks again for the instructions

 

Try putting the date without the / between day month and year
It will accept like that I believe.
So for example: 10 December 2015 will be: 10122015 instead of 10/12/2015